Karel van Cooten Produkties BV, headquartered at the Twentseweg 24, 8141MA in Heino, The Netherlands, Europe (hereafter: "We“, "Us" or “Our”) produces audio visual productions and develops and sells software. Mostly broadcast related.

Short Version

• We NEVER use cookies on our website(s).
• We store as little personal data as possible. And never sensitive data such as credit card numbers or banking accounts.
• All our websites and all databases are hosted and stored on servers located in The Netherlands. Where possible we encrypt all personal data.
• We only use your personal data for direct communication concerning the software you licensed from us. For instance for payments, invoices, updates and for notification if your license is about to expire.
• We never share your personal data with third parties or commercialize it in any way.

Long Version

We respect your privacy and we are committed to protecting your personal information. We have put in place appropriate measures to protect the security of your personal information. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Types of data

For the execution of our services we store personal information that you provided. We collect personal data in the following ways:

When you purchase one of our products or services: in this respect we process personal information you entered yourself and which are necessary to create a license for one of our software products. Such as your e-mail address, (company)name, address, place of residence and if, applicable, your phone number(s).

When you visit our website(s): we do not collect any additional information besides the standard web server logging. We DO NOT use any cookies.

When you subscribe to one of our newsletters: in this respect we process personal information you entered yourself and which are necessary to deliver you this newsletter. Such as your name and e-mail address.

When you use one of our products, services or offers, you can be asked to show some valid identification.

Sharing of personal information

We never share your personal information with third parties. Moreover we do not store any sensitive data such as credit card numbers or banking accounts. Upon payment you provide this information to a payment provider. We use Mollie BV (https://www.mollie.com)

Purposes

We use your data:

to carry out our agreement with you, the process your order and to keep you informed on the order status.

financial settlement and/or payments.

warranty.

to provide you with service and/or to inform you about upcoming updates or when your license is about to expire.

E-mail

Your e-mail address will only be used with your permission. At any time you are entitled to withdraw your permission. In our newsletters and public announcement you can use the unsubscribe link provided.

Security Policy

Data security

We use extensive security procedures and safety measures to protect your personal information and to avoid unauthorized people accessing our data. Your personal information is stored on secured servers and where possible securely encrypted.

Safe countries

We host all our public web servers with domestic hosting providers. However, in case we contract any external party to process our data and this party resides outside the European Economic Area we will take all necessary precautions and security measures to ensure the safety of our client data.

Storage period

We will store your Personal information as long as you use one of more of our licensed software products. If you cancel all licenses your data will be removed from our database(s) in accordance with applicable legislation.

Use of cookies

We DO NOT use any cookies on our website(s). As a consequence you have to reselect your preferences (such as language) every time you reopen your browser.

Your rights

At all times you have the choice whether or not to enter your personal data. However, to use our software products is compulsory to enter your personal information. We respect your privacy and your preferences. You have the right to view, correct and withdraw your personal data in accordance to GDPR legislation. You can request a copy of your personal data by sending as en e-mail. You can use the e-mail form on our website(s). We are entitled to ask you for authentication or identification in order to follow up your request. Moreover you have the right to file a complaint with the Dutch authority protecting personal information (https://autoriteitpersoonsgegevens.nl/en)